Privacy

Our contact details:

Name: Jones Davies Ltd trading as Jones Davies

Trading Address: The News Building, Regus Offices, 3 London Bridge Street, London. SE1 9SG

Registered in England and Wales. Registered No. 11733952. Registered Office: 2a The Quadrant, Epsom, Surrey. KT17 4HD

Contact Number: 020 7164 6545

We are registered with the Information Commissioner’s Office ZA556294

This privacy policy sets out how Jones Davies uses and protects any information that you give when you use this website. Jones Davies is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Jones Davies may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from November 2017.

Relevant Legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer for clarification.

What We Collect

We may collect the following information:

name and job title
contact information including email address
proof of identity
date of birth
financial information
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What We Do With The Information We Gather

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Carry out our obligations arising from any contracts entered into between you and us
Notify you about changes to our service
Send newsletters from time to time
Ensure that content from our site is presented in the most effective manner
To administer our business and support those who work with us
To comply with legal or regulatory requirements

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time by contacting info@jonesdavies.co.uk
We have a contractual obligation.
We have a legitimate interest.

What we do with your information:

Your information is securely stored on our operating CRM software, SME Professional and on our secure Dropbox account.

We will only keep information about you during the term of our contract and following termination, 7 years.

We use the information that you have given us in order to:

Enable your use of any services that we may provide through our website or third-party websites
Supply you with our products and services
Send statements, invoices and payment reminders to you, your lawyers who you use for conveyancing, or to collect payments from you
Deal with enquiries and complaints
Perform money laundering, financial and credit checks
Use tracing services to obtain onward contact details and collect any unpaid debts for any default by you
Comply with our legal and regulatory obligations

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Jones Davies, The News Building, 3 London Bridge Street, London. SE1 9SG. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@jonesdavies.co.uk if you wish to make a request.

How to complain:

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113

Last reviewed and updated:

29th of September, 2025

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